CabanaCoast® Patio Furniture Warranty


Outdoor patio furniture Warranty


CabanaCoast® takes pride in the exceptional quality and craftsmanship of our patio furniture. Our attention to detail in design, materials and construction is unyielding and so is our commitment to customer satisfaction.

CabanaCoast® patio furniture warranties are valid from the date of purchase to the original purchaser only and are non-transferable. Proof of purchase (original sales receipt including purchase date) is required.

Complete Patio Furniture Warranty information includes:


Wicker Patio Furniture
CabanaCoast® offers to the original purchaser a 5 year Limited Warranty on the aluminum powder coat frame of our Wicker Patio Furniture if it fails structurally during normal residential usage within 5 years from the date of purchase. The wicker fibers featured in our Wicker Patio Furniture are warranted by the fiber manufacturer for 3 years from the date of purchase. Warranty covers fading and breakage. The Motion Pieces’ mechanism is warranted for a period of 1 year from the date of purchase.


Cast Aluminum Patio Furniture
and Extruded Aluminum Patio Furniture
CabanaCoast® offers to the original purchaser a 15 year Limited Warranty on the Cast Aluminum or Extruded Aluminum Patio Furniture if it fails structurally during normal residential usage within 15 years from the date of purchase. A 5 year Limited Warranty applies to the finish of Cast Aluminum & Extruded Aluminum Patio Furniture against peeling, cracking, or blistering for a period of 5 years from the date of purchase. The Motion Pieces’ mechanism is warranted for a period of 1 year from the date of purchase.


Stainless Steel Patio Furniture
and Stainless Steel Furniture
CabanaCoast® offers a 5 year Limited Warranty on the Stainless Steel Patio Furniture & Stainless Steel Furniture if it fails structurally during normal residential usage within 5 years from the date of purchase.


Restaurant Patio Furniture
CabanaCoast® offers a 3 year Limited Warranty on the Restaurant Patio Furniture when used for commercial applications. The warranty covers the Restaurant Patio Furniture paint finish, wicker fibers, and if the frame structure fails during normal usage while following proper care, maintenance, and storage procedures.


Outdoor Fire Pits
CabanaCoast® offers to the original purchaser a 15 year Limited Warranty on the Aluminum Fire Pits’ table top and base if it fails structurally during normal residential usage within 15 years from the date of purchase. A 5 year Limited Warranty applies to the finish of the Fire Pits’ table top and base against peeling, cracking, or blistering for a period of 5 years from the date of purchase. CabanaCoast® warranties all burner components for the Fire Pits when used under normal usage with proper maintenance for 1 year from the date of purchase. Regular maintenance must be exercised as set forth in the owner’s manual.


Teak Look Patio Furniture
CabanaCoast® Teak Look Patio Furniture is made with a heavy duty extruded aluminum frame with a teak look and uses the Cast Aluminum & Extruded Aluminum Patio Furniture warranty.


Patio Umbrellas
and Patio Umbrella Bases
  • Umbrella Frame and Finish – 1 year
  • Umbrella Canopy – 1 year
  • Granite and Stained Concrete Umbrella Bases – 1 year


Patio Furniture Cushions
and Outdoor Fabric
CabanaCoast® offers the original purchaser a 1 year Limited Warranty on the Patio Furniture Cushions, covering any manufacturing defects for 1 year from date of purchase. Fabrics are warranted based on the warranty provided by the Fabric manufacturer to CabanaCoast®.


Patio Furniture Covers
CabanaCoast® offers a 1 year Limited Warranty on the Patio Furniture Covers, covering any manufacturing defects for 1 year from the date of purchase.


Commercial Patio Furniture
When CabanaCoast® Patio Furniture is used for commercial applications, including any public area, common area, or individual units of a commercial property, during normal usage, while following proper care, maintenance and storage procedures, CabanaCoast® will cover:
  • Wicker Patio Furniture: frame 5 years, wicker fibers 3 years
  • Cast Aluminum and Extruded Aluminum Patio Furniture: frame 5 years, finish 3 years
  • Outdoor Fire Pit: frame 5 years, finish 3 years, burner components 1 year
  • Umbrellas: frame, canopy, and umbrella base 1 year
  • Outdoor Cushions: 1 year
  • Stainless Steel Patio Furniture: frame 5 years
  • Motion pieces’ mechanisms are not covered.


CabanaCoast®
Will Do:
CabanaCoast® will, at our discretion, repair or replace the frame without charge; parts and labour included. Replacement will be in the original colour and style whenever possible; however, equal value replacement will be offered in the event of product or colour discontinuance. Replacement will be for the damaged item only. During the first year after purchase, CabanaCoast® will pay all the freight costs to send the replacement to the dealer. This does not include installation charges. After the first year of purchase CabanaCoast® will not be liable for any freight costs.


Purchaser
Must Do:
To obtain service, contact your dealer stating the problem, providing photograph and sales receipt or invoice. A Return Merchandise Authorization will be sent to the dealer giving instructions for returning items if necessary. No returns will be accepted by CabanaCoast® warehouse without prior written authorization from CabanaCoast® Customer Service Department. Item must be returned in proper packaging.


CABANACOAST® PATIO FURNITURE
WARRANTIES NOT COVER:
  • Acts of nature (such as wind, freezing – including splitting and breakage from water accumulation in tubing)
  • Vandalism, Fire, Abuse, or damage of any kind
  • Animal damage
  • Normal wear & tear including scratches and chips or exposure to harsh chemicals or solvents
  • Wicker breakage due to scratches or excessive friction, glass breakage, and rust on steel
  • Failure to take reasonable care of the furniture including following proper care and maintenance
  • Failure to follow proper storage procedures which includes using a protective cover when not in use for extended periods of time and storing in an upright position to allow for proper drainage
  • Fading and wearing of hand-applied finishes as well as slight variations in color and texture of aluminum finishes and minor variations in wicker fibers
  • Fading, staining and mildewing of fabrics and compression of cushion fillings/fiber
  • C.O.M. fabrics
  • Alterations and/or modifications
  • Burn marks including those resulting from sunlight passing through glass filled with liquid which can at certain times act as a magnifying lens
  • Damages due to improper assembly or handling
  • Clearance, discounted “as is” and damaged items


The warranties above are exclusive and in lieu of all other warranties and remedies: oral, written, expressed or implied. CabanaCoast® will not be liable for any loss of use of the product, inconvenience or damages of any character, whether direct, special, incidental or consequential arising from the use or inability to use this product, or arising out of any breach of warranty, even if we have been advised of the possibility of such damages. Nor shall CabanaCoast® be responsible for any amount over the value of the replacement of the furniture.

The terms of this warranty are subject to change without notice.